🚚 Shipping Policy – LavishGear
At LavishGear, we are committed to delivering your order quickly, safely, and reliably. Please read our shipping policy to understand how we handle your orders.
⏱️ Order Processing Time
- All orders are processed within 1–3 business days
- Orders are processed from Monday to Saturday (excluding holidays)
- Once shipped, you will receive a tracking link via SMS & Email
👉 Most brands typically dispatch within a few days after order placement
📦 Delivery Timeline
- Estimated delivery time: 5–10 business days across India
- Metro cities may receive orders faster
- Remote areas may take slightly longer depending on courier service
👉 Delivery timelines can vary depending on location and logistics availability
💸 Shipping Charges
- 🚚 Free Shipping on all prepaid orders
- 💰 Cash on Delivery (COD) available with an additional charge (₹50–₹100)
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link
- You can track your order in real-time through the provided link
👉 Tracking details are generally shared after dispatch to monitor delivery progress
⚠️ Delivery Issues
If you face any issue with delivery:
- Please contact us within 48 hours of delivery status update
- We will coordinate with our courier partners to resolve the issue
👉 Courier-related issues should be reported within a limited time for investigation
📦 Incorrect Address / Failed Delivery
- Please ensure your address & phone number are correct
- LavishGear is not responsible for delays due to incorrect details
- Re-shipping charges may apply in case of failed delivery
🚫 Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
- High order volume
- Weather conditions
- Logistics or courier delays
- Festivals or public holidays
In such cases, we request your patience and understanding.
❌ Order Cancellation (Shipping Stage)
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not possible
📞 Need Help?
For any shipping-related queries, feel free to contact us:
📧 Email: support@lavishgear.com
📱 WhatsApp: (Add your number here)
💡 Final Note
We strive to deliver your products as quickly as possible while maintaining quality and safety. Thank you for choosing LavishGear ❤️